These General Conditions expressly regulate the relations arising between Reserva Ibérica Hong Kong (hereinafter "Iberian Reserve") and third (hereinafter "Users") who discharged as users and / or purchase products via the online store Iberian official website of Reserve ( ", hereinafter the" Store ").



2.1      The User agrees, in general, to use the Store to purchase the Products and use each of the services of the shop diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and must also refrain from using them in any way that may impede, damage or impair the normal operation and use of the Store by Users or that may harm or cause damage to property and rights of Iberian Reserve suppliers , Users or any third party in general.



3.1       Reserve Iberian reserves the right to decide, at any time, the products that are offered to users through the Store. In particular, Iberian Reserve may at any time add new products to those offered or included in the store, understanding that unless otherwise provided, such new products will be governed by the provisions of these Terms and Conditions are available. Also, Iberian Reserve reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the various types of products offered in the shop.


3.2       The Products included in the Shop match, as truly as the technology allows website display the products actually offered. The characteristics of the products and prices listed in the store. Prices given in the Store are in Euros and include VAT, unless otherwise indicated.




4.1      No later than twenty-four (24) hours, Iberian Book send an email to the user confirming the purchase. The email assigned a reference code cart, and detail the characteristics of product, price, shipping and data options for payment thereof to Iberian Reserve.


4.2      The User who purchases a product through the Store must pay through payment systems specifically detailed in the Store.


4.3      Reserve Iberian file the electronic documents in which the contract is executed, with a copy to the User once purchase is made. The contract must be in Spanish.


4.4      The order confirmation sent by Reserva Ibérica not valid as an invoice, just as proof of purchase.



5.1     The user has a right of withdrawal for which he may contact Reserva Iberian via e-mail at the following address: and cancel the purchase within a period not exceeding seven (7) business days counted from receipt of the item. The product must be sent with the application form duly completed return and a copy of the delivery note or invoice, duly completed by running, Iberian Book direct cost of returning the item. Which should be performed in accordance with the instructions Iberian Book to the User in response to notification of the exercise of withdrawal. The User must return the product within a maximum period of seven (7) days from the Iberian Book tells how to return.


5.2     The waiver involves the refund of the amount paid. For this, the customer must indicate the number and the owner of the credit card to which Iberian Reserve should make the refund on the return sheet. The deadline for such payment shall be as provided in the Act.


5.3     You may not exercise the right of withdrawal if the Product is not returned in its original packaging when the Product is not in perfect condition.



6.1      For any incident, claim or exercise of their rights, the User may send an email to the address



7.1     The geographical area of sales through the Store is only for the territory of the European Union, so that the delivery service is only within this area. Products purchased through the store to the delivery address stated by the User sent after checking the payment, the maximum delivery within thirty (30) days set by default in the Act.


7.2      The delivery service Iberian Reserve is done in collaboration with a renowned logistics operators. Orders will not be PO Boxes, hotels or other non-permanent addresses.


7.3      The cost of shipping is not included in the price of the Products. At the time of purchase of the Product, the User will be informed of the exact shipping cost.


7.4       Purchases are deemed to be made ​​in our street shop. The purchase shipping to the address you indicate is a service we provide to our clients and we manage on their behalf.



8.1      The User acknowledges that all items in the store and each of the products, information and materials contained therein, trademarks, structure, selection, arrangement and presentation of content and computer programs used in relationship with them, are protected by intellectual and industrial property of the Reserve Iberian own or others, and that the General Conditions do not confer such rights on intellectual property any rights other than those specifically covered under the same .


8.2       Unless specifically authorized by Reserve Iberian or possibly by other owners of the corresponding rights or unless it is legally permitted, the User may not reproduce, alter, modify, disassemble, reverse engineer, distribute, rent, loan , make available or allow access to the public through any means of communication to any of the elements mentioned in the previous paragraph. The User shall use the materials, elements and information that you access through the use of the shop only for their own needs, agreeing not to make any direct or indirect commercial use of the materials, elements and information obtained through thereof.


8.3        The User must not evade or manipulate any technical mechanisms Booking Iberian or any third party in the Store.



9.1       In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as from transactions, will be included and kept in a file for processing, property Reserve Iberian, until its cancellation is requested. Treatment was allocated to the development and execution of the sale, customization of products and services acquired and improvement of care and to promote its own products and services and other companies linked to Iberian Reserve.


9.2         The User may at any time exercise their rights of access, rectification, opposition or cancellation by contacting Iberian Reserve by email to, enclosing a copy of his ID document replacement.


9.3.         Replies marked with * in the registration form are mandatory. Its not reply prevent you making the purchase of the selected products.


10.           PASSWORDS

10.1        Reserve Iberian facilitate the use of personal passwords to users who register as such on the website. These passwords used for access to services provided through the Web Site. The user must maintain under his sole responsibility passwords in strict and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password telematic services linked to the Website may be changed at any time by the user. The User agrees to notify Iberian Reserve immediately of any unauthorized use of your password, as well as access by unauthorized parties thereto.


11.          COOKIES

11.1      Reserve Iberian uses cookies to improve your services, ease of navigation, maintain security, verify the User's identity, provide access to individual preferences and track your use of the Market. Cookies are installed on the computer hard disk or in the memory of the browser in the folder configured by the operating system of the computer user to identify files.


11.2        If the User does not wish to install on your hard drive a cookie, you must set your Internet browser software to block them. Similarly, the user can freely destroy cookies. If the user decides to disable cookies, quality and speed of service can reduce and even lose access to some of the services offered at the Store.



These general conditions are governed by Spanish law. Any dispute arising from the interpretation or execution that may arise in connection with the validity, interpretation, performance or termination of this contract shall be subject to the Jurisdiction of the Courts of the City of Barcelona, ​​waiving any other jurisdiction that may correspond the user, provided that the applicable law allows.